Tag: production incidents
šµļø Postmortems Are Detective Stories for Nerds
Postmortems should work like detective stories, not courtroom trials. This ELI5 article explains how good incident reviews follow clues, reconstruct timelines, and improve systems without hunting for culprits. Learn why blameless postmortems help SRE and incident response teams uncover real causes and build safer, more reliable production systems.
āļø Incidents Are Storms, Not Moral Failures
Incidents are stressful, but they are not proof that a team is bad. Like storms, outages happen when conditions combine in complex systems. This ELI5 post explains blameless incident response, why blame is counterproductive, and how resilient teams prepare for bad weather instead of arguing with clouds.
š„ An Incident Is Like a Fire Drill with Slack Messages
Incidents feel chaoticābut they arenāt failures. Theyāre fire drills with Slack messages. This ELI5 guide reframes incident response as practiced calm, not panic, and explains why alerts, roles, and structure matter when systems misbehave.
