Tag: postmortems
🥅 Blamelessness Is Psychological Safety with a Pager
Blamelessness is not about avoiding accountability. It is about creating enough psychological safety for teams to review incidents honestly and improve together. Using a team sports replay metaphor, this ELI5 article explains why resilient teams learn faster when they analyze the whole play instead of blaming the most visible person.
⛈️ Incidents Are Storms, Not Moral Failures
Incidents are stressful, but they are not proof that a team is bad. Like storms, outages happen when conditions combine in complex systems. This ELI5 post explains blameless incident response, why blame is counterproductive, and how resilient teams prepare for bad weather instead of arguing with clouds.
