Welcome to ViperFlow, the next-generation IT Service Management (ITSM) suite designed to adapt to your organization’s needs. With its modular architecture, ViperFlow delivers unparalleled flexibility, allowing you to configure and deploy exactly what you need, when you need it.
Key Features
- Modular Design: Each functionality is packaged as a standalone module, enabling precise customization and efficient resource utilization.
- Flexible Configuration: Tailor workflows, roles, and permissions to meet the unique requirements of your teams.
- Scalable Deployment: Perfect for small teams or enterprise-scale environments, ViperFlow scales effortlessly to match your growth.
- Seamless Integration: Easily connect with third-party tools, platforms, and APIs for a fully interconnected ecosystem.
- User-Friendly Interfaces: Intuitive and dynamic front-end modules designed for all user roles, from customers to administrators.
Core Services
ViperFlow is powered by a robust suite of services, each consisting of:
- Database: Secure and efficient data storage.
- Core: API-driven service logic with event-driven architecture, split into seperate reading and writing nodes.
- Views: Front-end modules for user interactions.
- Admin: Advanced administrative tools for configuration and management.
Available Services:
- Ticketing Service
- Agent Management Service
- Customer Service
- Notification Service
- Reporting & Analytics Service
- Service Catalog Service
- Knowledge Base Service
- Metrics & Logging Service
- Admin Service
- Search Service
- Audit & Compliance Service
- Integration Service
- Location Service
- Asset Service
- Automation Service
Why Choose ViperFlow?
- Speed & Agility: Designed for fast setup and quick response times.
- Future-Proof: Built with scalability and adaptability in mind.
- Centralized Control: Manage everything from one intuitive interface.
- Collaborative Development: Open to customization and expansion to suit your organization’s evolving needs.
Whether you need a streamlined ticketing system or a comprehensive ITSM solution, **ViperFlow** is here to deliver speed, reliability, and flexibility.
Get Started
Explore our repositories to learn more about each service, or check out the documentation for setup and configuration instructions. Let’s transform ITSM together with ViperFlow!
News
Introducing ViperFlow: A New Era of IT Service Management
We are thrilled to announce the start of a transformative journey with the launch of ViperFlow, a next-generation IT Service Management (ITSM) suite designed with speed, flexibility, and adaptability at its core. The idea behind ViperFlow was born out of a need for an ITSM solution that could truly mold itself to the unique workflows…